telco newsletter: voip vs Mobile: the future

telco newsletter

Mittwoch, Juli 20, 2005

voip vs Mobile: the future

"Corporate comms managers find it hard to justify migration to VoIP, other than in the contact centre, unless another change is also being made – new offices, new working practices, or a new data network are cited in interviews as factors associated with the move to VoIP." - Margaret Hopkins

VoIP versus Mobile: forecasts for the future of enterprise voice complements other Analysys Research reports addressing the issues of migration to VoIP services, such as The Impact of Voice over Broadband: forecasts for Western Europe . This report focuses on the network and technology issues for large and medium-sized organisations as the vendors cease development of traditional PBXs, and mobile phones become increasingly ubiquitous. In large and medium-sized organisations, comms managers are considering the options for the upgrade or replacement of their voice systems; it is relatively easy to argue for migration to VoIP on the grounds of cost for contact centres, where everything is monitored, but much harder to justify replacing the phone on every desk elsewhere, while, at the same time, costs for calls to and from mobile phones are often running out of control.

The report looks at the drivers of change in enterprise networks and considers how voice technologies are evolving to meet those needs. It identifies the early adopter sectors for new voice systems and which areas of the organisation are the first to change, and spells out the roadmap for migration to VoIP. It also identifies the market-leading services being launched in Europe for VoIP and mobile services. The strategic consequences of these changes are analysed from the point of view of fixed operators, mobile operators and systems integrators.

VoIP versus Mobile: forecasts for the future of enterprise voice covers spend for:

- voice in large (500+ employees) and medium (20–499 employees)
enterprisesorganisations in France, Germany, Italy, Spain, Sweden, the
UK and Western Europe
- fixed and mobile voice calls and services
- equipment for enterprise voice networks
- management of voice networks
- connectivity such as leased lines and VPN capacity

The report also estimates the numbers of organisations choosing VoIP, hosted VoIP and mobile-only solutions.
VoIP versus Mobile: forecasts for the future of enterprise voice answers your key questions.

-- Can corporate comms managers justify migration to VoIP?
-- How many organisations might choose a mobile-only voice solution and when?
-- Will VoIP over broadband become an important part of corporate voice networks?
-- Will voice over WLAN have a role to play in corporate voice networks?
-- Is there a future for corporate voice VPNs?
-- Will operators manage to retain their lucrative PBX businesses?

upay ¶ 5:10 AM

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